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Forgot Your Password?
I'm A New User:

Member (Reservist) or Civilian employee:
First time login must be completed with a CAC, select 'First Time Login' on the left side of the screen.

Password Reset:

Password resets can be accomplished by selecting the "Forgot Your Password?" link on the left side of the screen.
Requests for forgotten Login ID, system lock outs or Password reset failures must include your full name and last 5 digits of your SSN and be emailed to

Access other than an AFRC Member or Civilian Employee, or if you are having trouble logging in, please contact the AROWS-R Help Desk.
Help Desk Information

Hours: 0700-1700 EST, Monday-Friday excluding Federal Holidays
UTA Weekend Hours: 1000-1400 EST per UTA Support Schedule
Phone (Toll Free): 1-877-294-5822 / DSN: 497-0166
Browser Requirements
To use AROWS-R, you will need Microsoft Edge, Google Chrome or Mozilla Firefox.
Plug-in Requirements
To print orders, you will need Adobe Acrobat Reader.
Get Acrobat Reader
Section 508 Information